Who We Are

marleneMarlene Stocks

Marlene is an entrepreneur with proven expertise in senior move management, software training and consulting, not-for-profit program management and German language instruction.

She founded Word Information Services, Inc., a software training practice in 1983.  The firm’s client base included international corporations, small to medium sized companies, school districts, government agencies and individuals.

In January 2008, she combined her consulting expertise, outstanding organizational skills, nurturing personality and ability to relate to seniors to create Senior Transition Services, Inc., of which she is the President.  As a certified senior move manager (cSMM) she helps manage the details and logistics her clients encounter when downsizing and relocating to retirement living.  She manages a staff of ten. Marlene earned her MBA degree from Drexel University.

Senior Transition Services received the Eastern Montgomery County Chamber of Commerce 2016 Small Business of the Year. Senior Transition Services was awarded the “Circle of Service” designation by the National Association of Senior Move Managers.

Senior Transition Services is a member of:

  • The National Association of Senior Move Managers (NASMM)
  • Professional Care Alliance of Delaware Valley
  • Network Connections for Bucks, Delaware, Montgomery Counties, and Philadelphia

linkedin_socialMediaMarlene’s LinkedIn


bob headshotBob Stocks

Bob is Senior Transition Services’ Director of Operations and combines his corporate management experience with his people skills to ensure that the downsizing and relocation services provided by the company meet the clients’ needs and expectations.

Bob spent 32 years with Rohm and Haas Company.  His experience was in Information Technology and included management positions throughout the IT organization culminating with the leadership of the world-wide effort to direct the company through the Year 2000 process.

Bob earned his undergraduate degree from Washington and Jefferson College and an MS degree from the University of Pennsylvania in Organizational Dynamics. While with Rohm and Haas Company, Bob served on the Board of Directors of XPLOR International, a professional trade association, as its President and Vice-President.

Bob is active with the Annual Montgomery County Centenarian Luncheon Planning Committee and regularly represents Senior Transition Services at meetings of the organizations listed above.

linkedin_socialMediaBob’s LinkedIn



Susan Hartmann

Susan has served Senior Transition Services as its lead transition consultant since 2010.  Susan has a strong customer service background, which she developed while working in the travel, bridal and manufacturing industries.  From her own personal experiences in helping elderly relatives, she brings a natural sensitivity to our clients’ needs and feelings.

Susan is especially committed to helping our senior clients prepare for their relocation by gently guiding them in making downsizing decisions.  Her strong organizational skills in setting up their new home, a creative eye that lends itself to attractive decorating touches and friendly personality are appreciated by clients and their families alike.  Susan graduated from Villanova University with a B.A degree in International Studies.